Nest designs are committed to respecting your privacy and the following policy outlines the information that we collect and process during your visit, and how we use it.

Information that we collect

Generally, we don’t collect any personally identifying information from you when you visit our Website. If your browser permits, we will normally collect and maintain the following information:

•  The website from which you come to us
•  The website pages that you visited whilst on our site
•  The date and duration of your visit
•  Your IP Address

On occasion, to help us to continue to improve our services and Website, we may statistically evaluate such information, but this information cannot be used to identify a visitor. We hold a copy of this data but we do not combine or share this information with any other sources.

Collection and processing of personal information

We only maintain your personal information if you disclose it to us, for example, when you request information from us, call us, email, call us, or complete our contact form. Personal identifying information is defined as that which can be used to determine your identity, which may include your:

•  Full name
•  Email address
•  Phone number
• Address

We share your personal information with third parties only to the extent necessary to process your request, order or invoice, if you have signed up for our services, or if we have your express consent. We do not sell your personal information to third parties unless required by law.

How we use your personal information

We use your personal information only to provide the products or services that you have requested or require, or for other purposes for which you give us your consent, unless otherwise prohibited by law. 

How long we retain your personal information

Nest designs will retain your personal information as long as it is necessary to provide the service requested by our customers, or for as long as consent granted, unless otherwise prohibited by law. In addition, if such information is relevant, we retain it for the period required by applicable UK tax law (currently 6 years).

Your right to revoke consent

You may revoke your consent to use or the prospective use of your personal information, in part or in whole, at any time. The only exception to this would be if you still required access to our products or services and we need to retain contact information.

Security

We deploy technical and organisational means to protect your information against accidental or deliberate manipulation, loss, destruction, or unauthorised access. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. 

Cookies

Our Website uses cookies, which are small files sent by a Web server to your computer and often maintained on your hard drive. These are not programs that can damage your machine; they simply enable us to recognise your browser when you revisit our site. No personal information is stored in a cookie nor can such information be used to identify you. You may disable cookies in your browser; for more details please refer to the help function of your browser. However, please note that some of our Website features or services may not function properly without cookies.

Facebook and Instagram
We have installed plug-ins on our Website that are operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. (“Facebook”). If you click our either of the social media logos on our webpage, your browser will connect directly with the Facebook server, which uses the connection to transmit information on the content of the button to your browser and integrate it into the Website. Moreover, Facebook will be notified that you visited our site. During this visit, if you are logged-in to your personal Facebook account, Facebook can record your visit under your user account and note your interaction, such as the ‘likes’ or comments you make. All this information is transmitted directly to and saved by Facebook. 

If you do not wish to have such information transmitted, you must log out from your Facebook account before visiting our Website. You can edit your wishes for personalized advertising by Facebook at any time in their settings.

Please visit this link for more information on the purpose and scope of Facebook’s Data Use Policy and how Facebook uses and shares the information it receives.

How to complain

We hope that our Team can resolve any query or concern you raise about our use of your information.

The UK Data protection Act 2018 and the European General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the United Kingdom or the European Union (or EEA) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted here or telephone: 0303 123 1113.

Changes to this privacy policy

This privacy policy was last updated and published on 30th October 2024.

We may change this privacy policy from time to time. The most recent version of this privacy policy can be found on our website, you can also request a copy from our Team (see ‘How to contact us’ below).

How to contact us

For information or comments concerning how we use your personal information, please contact our team at:  

Upon request and as prescribed by laws and regulations, we will inform you as soon as possible in writing as to what if any of your personal information we maintain. We will correct any data we maintain that is inaccurate or not current. You also have the right to request that your personal information be blocked or deleted in accordance with the law.

Responsible for the website content

Nest designs

Address: 28 Warner Street, Loughborough, Leicestershire, UK LE12 8PB

www.nest-designs.co.uk

team@nest-designs.co.uk

This policy is presented and maintained by the Cofounders; Matt and Rich